Legal
Terms of service
Version 1.2. Last updated 28 August 2026.
Who we are
2036studios is an Australian technology studio. These terms cover build work, services and monthly plans we provide to you, the client. A signed or accepted quote forms part of these terms for that work.
Quotes and builds
Build work is quoted as a fixed price for a written scope. Changes to scope are quoted separately before work starts. Invoices for builds are payable 50% on acceptance and 50% on launch unless the quote says otherwise.
Plans
Plans are billed monthly in advance in AUD plus GST and renew automatically. Plans have a minimum term of three months, or twelve months where the plan carries a subscription build, and then continue month to month. After the minimum term, either party may cancel with 30 days written notice. Annual billing, where offered, is ten months of the monthly price for twelve months of service.
Hours and changes
Work beyond what a plan includes is billed by the hour at the rate in your quote, or drawn from a prepaid block. Prepaid blocks expire twelve months after purchase. Time is logged in your portal and visible to you before it is invoiced.
Promotions
From time to time we run promotional offers, such as included plan months. An offer applies only where it is named in your quote, to quotes accepted within the offer window. Included months run from launch, count toward the minimum term, have no cash value and cannot be combined with other offers unless the quote says so.
Ownership and licence
2036studios owns the software, including the bespoke code, and owns and operates the hosting, domain, app store listings, email and other accounts used to run it. While your plan is active you hold a non-exclusive licence to use the software for your business, including your customers using it as intended. Your data is always yours: you may view it at any time and export it as CSV at no charge. You may purchase full ownership of the bespoke code at the buyout price stated in your quote, at any time; on payment we assign the bespoke code to you and retain our pre-existing tools, libraries and general purpose components, licensed to you for use in and with your product.
Payments by your customers
Money paid by your customers flows through your own payment provider. 2036studios never receives, holds or processes your customers' funds.
Confidentiality
Each party keeps the other's non-public information confidential and uses it only to perform under these terms. This survives the end of the engagement. We may name you as a client and describe the work in general terms unless you ask us not to in writing.
Your responsibilities
You are responsible for the accuracy of content you supply, for keeping your login details private, for maintaining your own payment provider account, and for paying invoices on time. We may suspend services for accounts more than 14 days overdue after giving notice.
Subcontractors
We may use carefully selected subcontractors under confidentiality obligations. We remain responsible to you for the work. Specialist services such as independent security testing are arranged with providers who contract directly with you.
Force majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of third-party platforms, natural disasters and government action, provided the affected party takes reasonable steps to mitigate.
Liability
To the extent permitted by law, our total liability under these terms is limited to the fees paid by you in the three months before the claim, and neither party is liable for indirect or consequential loss. Nothing in these terms excludes rights under the Australian Consumer Law.
Ending the engagement
On termination you may export your data as CSV at no charge and we provide reasonable help with the export. The licence ends when the plan ends unless you exercise the buyout, after which the code, and any domain or listings you have bought out with it, are transferred to you. Amounts already invoiced remain payable, including the remainder of a minimum term.
Disputes and governing law
If a dispute arises, the parties first attempt to resolve it in good faith within 21 days before starting proceedings. These terms are governed by the laws of New South Wales, Australia.